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Account Management

User Management

Managing your profile, organization, and team settings

Navigator provides comprehensive user management features to help you control access, manage teams, and maintain security across your organization.

Your User Profile

Personal Information

Your profile contains:

  • Display Name: How you appear to others
  • Email: Primary contact (from SSO)
  • Bio: Optional description
  • Avatar: Profile picture

Managing Your Profile

  1. Click your avatar in the top-right corner
  2. Select "Profile Settings"
  3. Update your information
  4. Click "Save Changes"

Organization Management

Admin Required

Organization settings require admin permissions.

Organization Roles

Navigator has two primary organization roles:

RolePermissions
Admin• Manage billing
• Invite/remove users
• Configure integrations
• Access all teams and projects
• Manage organization settings
Member• Create teams and projects
• Access assigned teams
• Use approved integrations
• Collaborate on shared content

Inviting Users

Access Organization Settings

Navigate to Settings → Organization → Members

Click Invite Members

Select "Invite Members" button

Enter Email Addresses

Add one or more email addresses

Set Role

Choose Admin or Member role

Send Invitations

Click "Send Invites" to email invitations

Managing Members

From the Members page, admins can:

  • View all organization members
  • Change user roles
  • Remove users from the organization
  • See last activity timestamps
  • Filter by role or status

Team Management

Creating Teams

  1. Navigate to the Teams page
  2. Click "Create Team"
  3. Enter team details:
    • Name: Clear, descriptive name
    • Description: Team purpose
    • Avatar: Optional team icon
  4. Add initial members
  5. Click "Create"

Team Roles

RolePermissions
Team Admin• Add/remove members
• Manage team settings
• Create projects
• Delete team
Team Member• Access team projects
• Create chats
• View team resources

Adding Team Members

Users must be part of your organization before adding to teams.

  1. Go to team settings
  2. Click "Members" tab
  3. Select "Add Members"
  4. Choose from organization members
  5. Set their team role
  6. Confirm addition

Access Control Best Practices

Principle of Least Privilege

  • Grant minimum necessary permissions
  • Start with member roles, elevate as needed
  • Regularly review access levels

Team Structure

  • Create teams that mirror your organization
  • Use descriptive names
  • Document team purposes
  • Assign clear owners

Regular Audits

  • Review member lists monthly
  • Remove inactive users
  • Update roles as responsibilities change
  • Document access changes

Security Features

Single Sign-On (SSO)

Navigator uses enterprise SSO through WorkOS:

  • Google Workspace
  • Microsoft Azure AD
  • Okta
  • Custom SAML providers

Session Management

  • Automatic timeout after inactivity
  • Force logout from all devices
  • Session activity logs

Audit Logs

Admins can view:

  • Login attempts
  • Permission changes
  • Data access logs
  • Configuration changes

Personal vs Shared Resources

Personal Teams & Projects

Every user automatically gets:

  • A personal team (private to them)
  • Ability to create personal projects
  • Full control over personal resources

Shared Resources

  • Created within organizational teams
  • Access controlled by team membership
  • Collaboration features enabled
  • Centralized management

Multi-Organization Support

Users can belong to multiple organizations:

Switching Organizations

  1. Click organization name in sidebar
  2. Select "Switch Organization"
  3. Choose from available organizations

Organization Isolation

  • Data is completely isolated between organizations
  • No cross-organization access
  • Separate billing and settings
  • Independent user roles

Troubleshooting

Can't Access a Resource

  1. Verify organization membership
  2. Check team membership
  3. Confirm project access
  4. Contact team admin

Missing Permissions

  • Check your organization role
  • Verify team role
  • Request elevation from admin
  • Review access policies

Invitation Issues

  • Check spam folder
  • Verify email address
  • Ensure not already member
  • Contact support if needed

Next Steps